Booking and Refund
f you are unsure of which trip you should take, the dates available or require additional information, please feel free to contact us. We will be happy to discuss your interests, offering suggestions for the best Workshops based on your equipment, physical condition and area of interest. We will respond to you within 24 hours in most cases. e-mail info@shootthelight.com / telephone 828-891-4082 You will find communication prompt, enjoyable and helpful.
Some of our workshops require hiking, boat landings, etc. While every effort is made to ensure comfort, and minimize exertion, this can prove at times an arduous task for some. Should this be of concern please feel free to discuss this with the photo workshop leader(s). You are under no obligation to participate in all activities, and every effort will be made to accommodate your request.
Payment; Our standard workshop payment policy for our published prices require an initial non-refundable & non-transferrable fee for reservation of space. Balance is due in full 120 days prior to the workshop date, unless otherwise noted. If we do not receive the balance on or before the due date, we will try to fill your spot off the waiting list, forfeiting your initial (non-refundable) deposit.
Payment may be made by Pay Pal to: info@shootthelight.com, personal check, money order, wire or travelers checks made payable in U.S. Funds to the order of Shoot the Light, Inc. We accept most major credit cards, by phone, in our office at 828-891-4082. Payments may also be mailed to: Shoot the Light, Inc. P.O. Box 987, Horse Shoe, NC 28742
Note- Fluctuations in foreign currency exchange rates and fuel surcharges incurred before trip departures will be applied to final balance due.
Please note that price increase adjustments may apply.
Trip Insurance; We highly recommend you consider purchasing trip insurance in the event of weather, illness or any other emergency, which delays or prevents you from reaching your destination during your trip.. The following link will take you to a web page offering trip and travel insurance. You will find getting multiple insurance quotes for your trip value takes about 15 seconds and you will receive 6 different quotes side by side so that you may compare the features of each. InsureMyTrip.com. Our company will not be responsible for any loss damage or injury suffered aboard an airplane or a charter plane. The contract or ticket issued by them will constitute the sole contract between the airline or charter company with the passenger.
Cancellations, Delays & Refunds; We strongly encourage obtaining Trip or Travel Insurance to cover eventualities that may cause travel difficulties or losses you may incur, of which Shoot the Light Inc. is not responsible beyond our control. Again, we strongly encourage our participants to obtain Trip or Travel Insurance to cover any unforeseen situations occurring before or during the trip that would cause losses not covered by our policy.
Trip Cancellation For Any Reason Prior To Trip Date; NO REFUND will be provided on cancellations made within 120 days of an STL Workshop, and from 90 days for a Day in the Field (One on One) session. We highly recommend obtaining Trip/Travel Insurance to cover any/all unforeseen circumstances that may prohibit you from accompanying us on the workshop or Day in the Field session includes, but is not limited to, the following: (i) physical events such as acts of God, including but not limited to lightning, earthquakes, fires, explosions, tornadoes, hurricanes, floods, storm warnings, landslides or other weather events that cause disruption, breakage or damage to, or necessitate a precautionary shut-down or operation reduction of any kind or character; (ii) weather related events affecting an entire geographic region or causing evacuation thereof, such as low temperatures or high temperatures; (iii) acts of others such as strikes, lockouts or other industrial disturbances, riots, sabotage, hostilities (whether war is declared or not) insurrection or wars, invasions, acts or threats of terror or of the public enemy; action or inaction of a governmental authority (including government order or law), embargo or blockade; or (iv) epidemic, pandemics, travel bans, shelter in place orders, national or regional emergencies, diseases or public health emergencies, sanctions, quarantine or orders of quarantine or (v) any other cause, whether of the kind specifically enumerated above or otherwise, which is not within the control of a person.
CHANGES IN ITINERARY – The operator reserves the right to make changes in the trip itinerary whenever judged necessary by circumstances beyond control, or natural force circumstances. In this case no Refund will be made. Depending on the circumstances we will do our best to apply 100% of your deposit toward your future trip.
Admin Fee; A $250 fee will be imposed if switching workshop is deemed applicable, with written notification and within the time allotment stated above.
Weather Delays: There shall be NO REFUND for weather delay or cancellation because of weather before arrival or during the scheduled workshop. Shoot the Light Inc. is not responsible for any additional costs that may be incurred by weather delays or cancellations due to weather, flight delays, or otherwise. Confirmation We will confirm receipt of your payment by email and/or telephone. In the event payment is not received within 10 days of the booking date, we will make a courtesy telephone call to you provided you have supplied us your telephone number. If it is determined that payment was lost or delayed in the mail, you will be given the opportunity to Overnight Express Mail or Wire the funds to maintain your reservations. If we are unable to reach you by the phone number provided, your booked dates will be released. Please do not hesitate to ask any questions you may have regarding our policies.
This payment and booking policy is written in simple terms. If you do not understand any part of it please inquire of us to be more specific and we will be happy to explain any part you may not understand. If you do not ask, we assume you understand our policy as we intended it.
Shoot The Light®, Charles Glatzer and any of their agents, representatives, employees, guides, joint ventures, partners, service providers or providers of accommodations (collectively, the "Provider Group") reserves the right to decline to accept or retain any participant, attendee or other in any workshop, regardless of whether a deposit has been accepted or the workshop has commenced and full payment have been made, should, in the sole and absolute discretion of any member of the Provider Group, such participant, attendee or other have impeded the operation of the trip or the rights, safety, welfare or enjoyment of other members of the trip. Refunds of any amounts paid to Provider Group (i) prior to departure for the workshop shall be in accordance with the published policies of the Provider Group and (ii) after the departure for the workshop, IF ANY, shall be in the sole and absolute discretion of Provider Group, it being agreed that removal from a workshop in progress may result in complete forfeiture of any amounts previously paid. Agreement to the forgoing terms and conditions is a condition precedent to enrollment in any workshop..